Content Central’s workflow engine automates document and content-related tasks, handling them in the background. This workflow system increases productivity in your office by performing routine operations without the need for human interaction.
Workflow operations begin with Workflow Rules, which consist of one or more triggers and one or more actions. A Workflow Trigger determines how and when a workflow rule will begin. Triggers exist for system or user events like a newly captured document, a field-value update, or a document’s departure from a work area. Other types of triggers include the age of a document in the system, the amount of work in someone’s queue, or a deadline being reached in an approval process.
Workflow Actions do the work after a Rule has been triggered. Many types of Actions exist, from initiating approval processes, to moving content and sending e-mails. You can even launch other applications, a mechanism commonly used to invoke integration scripts or export documents.
The Workflow Service operates around the clock, processing multiple events and schedules simultaneously. Content Central logs all workflow actions the same way it tracks events coming from user interaction.