Click to check the status of an existing ticket or create a new one with the new support portal.
Login as ‘Admin’, as member of the Administrator Group, or a user or member of a group with Administration Permission for Fields and Catalog and Document Type.
Click ‘Admin’ found at the top-right of Content Central Webpage, to go to the Admin Page.
In the Admin page, click ‘Global Fields’.
In the Configure Global Fields page, click on ‘Details’ (white wheel) icon in the row of the field you would like to modify or configure.
In the Manage Global Fields Details page, for the field to modify –
Check – ‘Create drop-down from choices’ option.
If checked, the choices in the accompanying Field Entry Choices text box will be used as drop-down options/selections when capturing and searching based on this field.
Under Field Entry Choices, enter one field value per line in this text box.
Click to CHECK or UNCHECK – ‘Allow New entries‘ option
If checked, entries that do not appear in the Field Entry Choices list will be allowed to be entered by a user during capturing, searching or editing.
If unchecked, entries that do not appear in the Field Entry Choices list will not be allowed to be entered by a user during capturing, searching or editing.
Click to CHECK or UNCHECK – ‘Add new entries to choice list‘ option.
If checked, the new entries entered by a user during capturing, searching or editing will be added to the Field Entry Choices list.
If unchecked, the new entries that were allowed to be entered by a user during capturing, searching or editing, will not be added in Field Entry Choices list.
