While clearing your browser cache and cookies or temporary internet files is considered a best practice, navigating the different browsers can be tricky. Here's some basic steps for completing this task for your browser.

In Internet Explorer

  1. Click ‘Tools’ in the top menu bar.
  2. Click ‘Delete Browsing History’
  3. In Delete Browsing History:
    • Uncheck – Preserve Favorites website data
    • Check – Temporary Internet Files and Website Files
    • Check – Cookies and website data
    • Click ‘Delete’.
  4. A yellow ribbon pop up shall appear at the bottom part of the browser.
    • “Internet Explorer has finished deleting the selected browsing history.”
    • Click X to clear.

In Chrome

  1. In the address, type ‘chrome://history’.
  2. Click ‘Clear browsing data…’
  3. In the ‘Clear browsing data’ menu:
    1. Select ‘in the beginning of time’
    2. Check – Browsing History
    3. Check – Download History
    4. Check – Cookies and other site and plugin data
    5. Check – Cached images and files
    6. Click ‘Clear browsing data’

In Firefox

  1. Click ‘History’ on the top Menu Bar.
  2. Click ‘Clear Recent History’.
  3. In ‘Clear All History’ menu
    1. Select ‘Everything’ for Time range …
    2. Check – Browsing & Download History
    3. Check – Forms & Search History
    4. Check – Cookies
    5. Check – Cache
    6. Click ‘Clear Now’.

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