The User Impersonation or Substitution Feature is available from Content Central v6.5.5891.

When ‘User Impersonation or Substitution Feature’ is enabled –

  • All internal and e-mail notifications will be rerouted to the substitute(s) during the Substitution Period. The original user will not receive any notifications or messages.
  • The documents in the Approval Queue and Work Queue will be available to both the original user and user’s substitute(s) during the Substitution Period.
  • The original user’s permissions will be applied to the substitute(s) during the Substitution Period.
  • The Substitution Period will begin and end at 12:00 A.M. Server Time.

Enabling / Disabling the 'User Impersonation or Substitution' Feature

  1. Login as Admin or member of the Administrator Group.
  2. Click ‘Admin’ found at top right portion of the Content Central Page.
  3. In the Admin Page, click on ‘System Settings’
  4. In the System Settings Page, click on ‘User Settings’ to display User Setting Options
    • Click to CHECK/UNCHECK – ‘Allow user substitution’ Option
      • When CHECKED, User Impersonation or Substitution Feature is enabled for Work Queue and Approval Queue.
    • Click to CHECK/UNCHECK- ‘Allow users to define substitute(s)’ Option
      • When CHECKED, all user(s) are allowed to specify his/her substitute and the Substitution Period from his/her User Profile.
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Configuring the Substitute User and Substitution Period From the User Page (option 1) and Profile Page (option 2)

From The User Page

  1. Login as Admin or member of the Administrator Group.
  2. Click ‘Admin’ found at top right portion of the Content Central Page.
  3. In the Admin Page, click on ‘User’.
  4. In the Users Page, click ‘Detail’ icon along the same row of the user to configure.
  5. In the User Details Page –
    1. Click to CHECK – ‘Enable substitute’ option.
    2. Specify the Substitution Period – Start Date (From Date) and End Date (To Date).
      • The Substitution Period will begin and end at 12:00 A.M. Server Time.
    3. Click ‘Add User’. Click to check Substitute User(s) from the Users List.
  1. Click ‘Apply’ to save and apply the changes.

From The Profile Page

All user(s) are allowed to specify his/her substitute from his/her User Profile, when the ‘Allow users to define substitute(s)’ option is CHECKED in System Setting > User Settings.

  1. Login using your username and password.
  2. Click ‘Options’ found at top right portion of the Content Central Page.
  3. In the Options Page, click ‘User Profile’.
  4. In the Profile Page –
    1. Click to CHECK – ‘Enable substitute’ option.
    2. Specify the Substitution Period – Start Date (From Date) and End Date (To Date).
      • The Substitution Period will begin and end at 12:00 A.M. Server Time.
    3. Click ‘Add User’. Click to CHECK Substitute User(s) from the Users List.
  1. Click ‘Apply’ to save and apply the changes.

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